Transleqo Terms of Service
Effective Date: October 25, 2026
1. Introduction
Transleqo is a speech and language platform for businesses. It offers text to speech, transcription, live captions and, with yearly billing, translation. Transleqo is run by Huri Translations, a sole trader registered in French Polynesia under N° TAHITI 876649 ("we", "us" or "our"). These Terms govern your use of transleqo.com and its subdomains, such as app.transleqo.com, and the services we provide through them.
2. Agreement and Acceptance
By creating an account or using Transleqo, you agree to these Terms on behalf of your business ("you" or "the client"). You confirm that you have the authority to bind that business.
Transleqo is for business use only. It is not offered to consumers or to children under 16.
If you have signed a separate written agreement with us, that agreement prevails over these Terms where the two differ, except for the rules in section 9.
3. Accounts
(a) Accurate details: You must give true and complete details when you sign up and keep them up to date.
(b) Account security: You are responsible for keeping your sign-in details safe and for all activity under your account.
(c) Refusal and closure: We may refuse or close an account that gives false details or breaks these Terms.
4. Demo
We offer a 7-day demo on the following conditions:
(a) One per company: Only one demo is allowed per company email domain.
(b) Work email: You must sign up with a work email address.
(c) Demo checks: We reserve the right to check any demo request before we open a demo. These checks may include the email address and its domain, the company's website and public records, publicly available information about the company and the person making the request, the network address and the country it is registered in, and whether the company already has a demo. We may open or decline a demo on the basis of these checks, including by automated means, and we may decline a request without giving a reason or replying. Demos are not offered in every country.
(d) Evaluation only: Demo output is for evaluation. You may not use it commercially. Demo audio carries a short audible tag, and transcripts cannot be exported during the demo.
(e) After the demo: Your account becomes read-only until you choose a plan.
We may refuse or end a demo that does not meet these conditions.
5. Plans and Allowances
(a) Plans: We offer three self-serve plans: Starter, Professional and Corporate. Each plan includes the allowance shown on our pricing page. Prices are in US dollars.
(b) Tokens: Text is measured in tokens. We show the count before a job runs. If your allowance would run out, the job waits and we tell you.
(c) Never reuse option: With this option, nothing you send and nothing we deliver to you is ever reused to improve our service. It costs 40% more on the Starter and Professional plans. It is included in the Corporate plan.
(d) Translation: Translation is included only in plans billed yearly. Its monthly and daily allowances are shown on our pricing page. The Translation module is provided as is. Like all AI software, it may not be accurate, and we advise that it not be used in production without our human language services.
6. Payment
(a) Card payments: Card payments are made through PayPal on PayPal's own page. We never see or store your card data.
(b) Bank transfer: Professional and Corporate clients may pay by bank transfer through Wise. We invoice in USD, EUR, AUD or NZD. An invoice in a currency other than USD uses Wise's mid-market rate on the invoice date, and that rate holds for the billing period. Your plan starts when your payment reaches us.
(c) Invoices: Our invoices are numbered in an unbroken sequence. We keep them for 10 years after the end of the financial year.
(d) Billing period and renewal: Plans are billed monthly or yearly, in advance. A plan renews at the end of each period unless you cancel before then.
(e) Cancellation: You can cancel at any time, on monthly and yearly plans alike. Your plan stays active until the end of the period you paid for, then stops renewing. Cancelling refunds no part of the period, of your unused allowance or of your top-ups.
(f) Refunds: Fees are not refundable, including on yearly plans and for tokens you did not use, except where the law requires it.
(g) Allowance: Allowances are counted by month from the day your plan starts, on monthly and yearly plans alike. Unused allowance rolls into the next month, up to one month's allowance, then ends. Top-ups end with the month in which you bought them. When you upgrade, your new plan starts at once with its full allowance plus your unused allowance, up to the share of your old monthly allowance left in the month, and your unused top-ups in full. An upgrade gives no money credit. A yearly plan cannot move to monthly before the year ends. A lower plan is arranged by writing to us.
(h) Unpaid renewal: If a renewal is not paid, we may suspend your plan until it is paid. Your content stays available under section 7(f).
7. Your Content
Your content means the texts, recordings and other material you send us. Your results mean the audio, transcripts, captions, translations and other material we deliver to you. Corrections mean changes made to your results, by you or by our linguists.
(a) Ownership: You keep all rights in your content. Your data stays yours.
(b) Our use: We use your content and results to do the work you ask for and to keep the platform secure. We never sell them. You give us only the rights we need for this, and the right in (c).
(c) Corrections: Under the standard option, you allow us to use corrections, with the short passages they correct, to improve our service for the language concerned. Under the Never reuse option, nothing you send and nothing we deliver to you is ever reused to improve our service.
(d) Your responsibility: You confirm that you have the right to send us your content and that its use by us under these Terms breaks no law and no one else's rights.
(e) Where it lives: Your content is stored on our servers in the United States, with encrypted backups kept by a second provider.
(f) After the account ends: We keep your content and results for 30 days after your account closes so that we can give them back to you. Then we delete them, subject to any legal hold.
(g) Confidentiality: We treat your content and results as confidential. We share them only with our linguists and with the providers we need to run the service, as listed in our Privacy Policy, or where the law requires it.
(h) Data processing: Our Data Processing Addendum, at transleqo.com/legal/dpa, forms part of these Terms and applies whenever we process personal data in your content on your behalf. It includes the EU Standard Contractual Clauses where they are needed and lists the providers we use.
Our Privacy Policy explains how we handle personal data.
8. Human Review
You may send a finished job to our linguists for review. We give you a quote before you order. The material stays on our platform during the review, and our linguists are bound by confidentiality.
9. Licence on Our Output
Our output means the results we deliver. The audio we make with our voices is ours, and we license it to you under this section. The rules in (b) to (e) apply to all our output, whoever owns it, and to every licence, including a licence under a separate agreement.
(a) Your use: Once paid for, you may use our output anywhere and without time limit for your own business purposes. The licence is not exclusive. It passes only with your business. Demo output is covered by section 4(d).
(b) No AI training: You may not use our output, or let anyone else use it, to train, fine-tune or evaluate any AI model, and you may not supply it to anyone as training data.
(c) No voice cloning: You may not use our output, or let anyone else use it, to clone or imitate a voice.
(d) No sublicence for these uses: You may not sublicense our output to anyone who would use it in a way listed in (b) or (c).
(e) Marking: Every audio file we deliver carries an inaudible mark showing that it was made by AI. You must not remove or alter it.
10. Voices
(a) Our voices: We make the voices on Transleqo. We use a real person's voice only with that person's consent.
(b) Voice packs: You may buy voice packs to make your own blends from our voices. Each blend is licensed to you exclusively for 12 months, so no other client can use it in that time. If you do not renew the licence, the blend returns to our catalogue and other clients may use it. Audio you made with the blend while the licence ran stays licensed to you under section 9.
(c) Your duty: You must not use Transleqo to synthesize or imitate a real person's voice without that person's consent. You may send recordings of people for transcription when you have the right to send them under section 7(d).
11. Acceptable Use
You agree not to send or produce any content that:
(a) Offensive or harmful material: Is defamatory, fraudulent, unlawful, threatening, harassing, hateful, abusive, obscene, invasive of privacy, racist, sexist, homophobic, violent or degrading.
(b) Infringement of rights: Breaks the intellectual property or other rights of others.
(c) Impersonation: Impersonates another person or misleads people about who is speaking.
(d) Undisclosed AI speech: Presents our audio as a real person's recording, or leaves out a disclosure that the law requires for AI-generated speech or text.
(e) Malicious code: Contains viruses, spam or code designed to harm the platform or other users.
(f) Illegal activity: Breaks any law, statute or regulation, or encourages others to do so.
You also agree not to copy, reverse engineer or decompile any part of Transleqo, and not to extract or reproduce our voices or models by any means, including through our API.
12. Intellectual Property
Huri Translations owns all intellectual property in Transleqo, its voices, its models, its websites and its applications. Your content stays yours. Apart from the licences given in these Terms, nothing in these Terms transfers any of these rights to you.
13. Disclaimer of Warranties
Except where the law does not allow it, Transleqo is provided "as is". Speech and language results produced by machines may contain errors. You should check results before you rely on them, and you should not rely on machine results alone for medical, legal or safety decisions. The Translation module is provided as is. Like all AI software, it may not be accurate, and we advise that it not be used in production without our human language services. We do not guarantee continuous, uninterrupted or error-free access. Access may be affected by factors outside our control. We accept no responsibility for websites run by others that link to or from our platform.
14. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss, including loss of profit, data or business.
Our total liability for all claims arising from these Terms or Transleqo is limited to the fees you paid us in the 12 months before the event that gave rise to the claim.
We are not liable for loss caused by relying on results without checking them as section 13 asks.
Nothing in these Terms limits our liability for wilful misconduct, gross negligence, death or personal injury, or any other liability that the law does not allow us to limit.
15. Your Indemnity
You agree to defend and indemnify us against third-party claims, and against the costs and damages awarded or agreed, that arise from the following:
(a) Your content: Any claim about your content, including a claim that you lacked the rights or consents that sections 7(d) and 10(c) require.
(b) Breach of the licence: Any use of our output by you in breach of sections 9, 10 or 11.
(c) Missing disclosure: Any publication of our output by you without a disclosure that the law requires for AI-generated speech or text.
We will tell you promptly of any such claim, let you lead the defence and give reasonable help at your cost. You may not settle a claim in a way that admits fault on our behalf without our written consent.
16. Suspension and Termination
(a) By you: You may close your account at any time.
(b) By us for cause: We may suspend or close your account at once if you break these Terms, in particular sections 9, 10 or 11.
(c) By us without cause: We may close your account with at least 30 days' notice. Fees already paid are not refunded.
(d) What survives: Sections 7(f), 9, 10, 12, 13, 14, 15 and 17 and any amounts owed survive the end of your account.
17. Governing Law and Jurisdiction
These Terms are governed by French law as it applies in French Polynesia, including the laws of the country (lois du pays) of French Polynesia. Any dispute arising from these Terms falls under the exclusive jurisdiction of the competent courts of Papeete, French Polynesia.
These Terms do not remove any right that the law of your country gives you and that a contract cannot set aside.
Before going to court, each party will try for 30 days to settle the dispute in good faith, starting from a written notice that describes it.
These Terms may be offered in more than one language. The English version prevails.
18. Changes to These Terms
We may change these Terms. We post changes on this page with a new Effective Date and tell existing clients by email at least 30 days before a change applies, unless the change is needed sooner by law or for security. If you do not accept a change, you may cancel before it applies. Fees already paid are not refunded. If you keep using Transleqo after the change applies, you accept the new Terms.
19. General
(a) Events outside our control: We are not responsible for delays or failures caused by events beyond our reasonable control, such as cyclones, power cuts or network outages.
(b) Invalid terms: If a court finds part of these Terms invalid, the rest stays in force.
(c) Transfer: You may not transfer your account or these Terms without our written consent. We may transfer them to a business that takes over Transleqo, and we will tell you if we do.
(d) Notices: We send notices to the email address on your account. You send notices to info@huri-translations.pf.
20. Contact Us
For any question about these Terms, please contact us:
HURI TRANSLATIONS
PO BOX 365, MAHAREPA
MOʻOREA 98728
FRENCH POLYNESIA
N° TAHITI 876649
info@huri-translations.pf
+689 89 205 483